We collect personal information that you voluntarily provide when booking appointments, making inquiries, or using our services. This includes your name, contact details, medical history, and insurance information.
Your information is used to provide medical services, process appointments, communicate with you about your care, process payments, and comply with legal requirements.
We implement appropriate security measures to protect your personal and medical data. Electronic Medical Records (EMR) are stored securely and access is restricted to authorized personnel only.
We do not sell your personal information. We may share data with insurance providers (with your consent), partner hospitals for referrals, and as required by Indonesian law.
You have the right to access, correct, or request deletion of your personal data. Contact us at info@kutaemergency.co.id for any privacy-related requests.
For privacy inquiries: info@kutaemergency.co.id | +62 811 3800 0087
Last updated: April 2026